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Effective Date: 01/10/2025

At Enertraq, we are dedicated to safeguarding your personal information and upholding your privacy rights. Our practices fully adhere to relevant UK data protection legislation, including the General Data Protection Regulation (GDPR).

Data We Gather

We may obtain and process various types of personal data concerning you, such as:

• Personal details you submit when completing forms on our site, which may encompass your name, email address, and telephone number.
• Information pertaining to your interactions with our website, including, but not limited to, browsing patterns, geographical location information, and other digital communication specifics.

How We Utilise Your Data

The data we collect enables us to deliver our services to you effectively and to continually improve the design and content of our website. Specifically, we may employ this information to:

• Respond to your queries and provide details about our service offerings.
• Inform you about modifications or enhancements to our services.

Your Rights to Access and Amend Information

You possess the right to request a copy of the personal data we maintain about you. Should you wish to review or correct any inaccuracies in your information, please reach out to our dedicated team. We endeavour to address all valid requests within a period of one calendar month.

Data Retention Policies

We will keep your personal data only for the duration required to achieve the objectives for which it was originally gathered. Upon the conclusion of this retention period, we commit to taking all appropriate measures to ensure the secure deletion or anonymization of your data.

Your Legal Rights Regarding Data

In accordance with prevailing data protection laws, you are entitled to request the rectification or erasure of your personal information if it is inaccurate. Furthermore, you have the right to challenge certain types of data processing or to request the transfer of your data to another service provider.

External Website Links

Occasionally, our platform may feature hyperlinks leading to or from the sites of our associated partners and affiliates. Please be aware that if you navigate to any of these external sites, they operate under their own distinct privacy policies, which we encourage you to review.

Revisions to This Privacy Policy

Any future modifications or updates to this privacy policy will be published directly on this page. We may also, when deemed necessary, inform you of such changes via email.

For any inquiries or concerns pertaining to this privacy statement, kindly contact us using the dedicated contact form accessible on our website.